Refund policy

Last updated: November 5, 2026

Return and Refund Policy

Last updated: November 5, 2026

Thank you for shopping with Moon Naturals!

We want every customer to be satisfied with their purchase. Please review our return and refund guidelines before placing an order.

Our apparel is printed specifically for each customer through our print-on-demand fulfillment partner.

Because these items are made to order, we generally do not accept returns or exchanges for:

Please review product descriptions, sizing charts, and order details before completing your purchase.

If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

We will review your request and arrange an appropriate resolution, which may include a replacement or refund.

Because production may begin shortly after an order is placed, cancellation requests must be submitted as soon as possible.

Once production has started, cancellations or changes may no longer be possible.

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your payment provider.

If a physical return is necessary, we will provide instructions and explain any applicable shipping costs before you send the item.

Please do not send products back without contacting us first.

For questions about returns, refunds, or order issues, contact:

Moon Naturals Customer Support

Email: info@moonnaturals.org

Location: Los Angeles, California, United States

Nothing in this policy limits any rights or remedies provided by applicable consumer protection laws.

Thank you for supporting Moon Naturals!